Mayo Clinic is committed to responding to all alumni patient referrals in an efficient, timely manner. Please identify yourself as an alumnus or alumna when referring a patient. This will ensure that your request receives priority attention.
Please have the following patient information available (when referring your own patient)
Patient’s given (legal) name; if female, maiden name (if available)
Name of insurance provider and type of plan (HMO or PPO)
Whether the reason for referral is related to litigation, a motor vehicle accident, workers’ compensation or other liability
National Provider Identifier (NPI) or Unique Physician Identification Number (UPIN) of the referring physician
Diagnostic information (symptoms, tests performed and duration of patient’s medical concern)
Tips for referring a patient
Please keep the following in mind as you consider making a patient referral:
Patients with back pain must meet Mayo Clinic triage criteria for an appointment. This triage will occur during the phone call. If the patient does not meet Mayo Clinic triage criteria for an appointment, alumni may request to be connected to a Mayo Clinic physician for more information.
Patients with unsolvable, lingering chronic pain (longer than six months) are often not pleased with a referral to Mayo Clinic — or their referring physician — when no help can be offered.
Patients with chronic pain or those seeking a second opinion should be prepared ahead of time that there may be no further treatment options.
How are we doing?
We always are looking for feedback about the patient referral process. If there is anything you would like to share with us about how we can make this experience better, please contact the Mayo Clinic Alumni Association office at firstname.lastname@example.org.